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FAQ

The Ins And Outs of How We Do Business

  • Will my carpets need cleaning more often after you have cleaned them?
    No not at all, we use the latest in cleaning technology, where the cleaning agents have no detergents and work through "Micro Splitting". So no sticky residues are left, they are rinsed with an acid rinse leaving them clear and leaving the colours safe.
  • How long will my carpets and sofas take to dry?
    Drying times can vary with ambient temperatures and air movement, but carpets are dry in just a few hours due to the high velocity vacuum provided by our van mounted machines and experienced tecnicians making plenty of drying passes. Upholstery can take a little longer due to the nature of the fabrics.
  • How long will it be before we can walk on the carpets after cleaning?
    We will provide you with disposable shoes covers so that you can walk on the carpets straight away

Billing & Pricing

A Vist for a quote is the best way to give accurate pricing.

Payments Accepted

Card, cash or cheque payments accepted. Also direct transfer through online banking

Cancellation Policy

Please warn us in advance if you wish to cancel work booked in, there may be a cancelation charge if less than 24hrs before booking.

Satisfaction Guarantee

All the cleaning work is fully insured for products and liability, if there are any problems please report them to us as soon as possible and we will do our best to put it right or give a refund if we are not able to. 

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